Values – Important and lasting beliefs or ideals shared by the members of a culture about what is good or bad and desirable or undesirable.
Every team has values, shared beliefs and convictions that guide its decisions and ultimately determine success or failure. There may be nothing more important than a team’s values because they help define the wins, develop strategies and steer us from distractions. Values are the non-negotiable creeds of our organizations, the unchanging True North.
Big Idea – If our values are unclear or ignored, our teams will be ineffective or toxic. Great teams have shared values that are celebrated.
Most people on our teams celebrate the shared values. They will strive for unity and are not content with mediocre. They cheer for others who hit the mark and there’s a sense of shared responsibility for the group’s well-being. They’re honest with their struggles, true with their friendship and gracious when sincere efforts fail. Values are discussed, debated and agreed upon regularly. They really admire the team and what the team produces. Promote these people.
Some on our team are just tolerating the values. They’re not rebels, but they’re certainly not disciples. They seem like devotees in meetings, but they rarely champion the team in private. They’re generally peaceful, but seldom passionate which means innovation and proactive problem-solving are both rare. To be fair, this may be the fault of leadership. Maybe, the values have never been explained or consistently modeled. Spend more time with these people.
The third group obliterates the values. They do not admire the other teammates and do not love what the team is doing. They’re always the center of some drama and strife and they’re indifferent about budgets and missed deadlines. They’ve been taught, and taught, and taught, but they do not agree with the values and never will. They do not need to be on the team. Help these people transition.
Most teams can agree on values if we will slow down and ask more questions. Give your team room to debate and adopt the values. Make them clear and easy to understand. Allow the introverts to process and the extroverts to argue out loud. Create a culture of honest debate and allow everyone to participate. Coach those who want to grow, and don’t feel awful when disagreeable people choose to go elsewhere. Great teams get great results because of great values that are celebrated.